THE MIRVAC DIFFERENCE
QUALITY AND CARE
IN EVERY DETAIL
For 50 years we have been reimagining urban life in Australia - creating exceptional living
experiences through the pursuit of quality and care in every little detail.
A HISTORY BUILT ON
REIMAGINING URBAN LIFE
For half a century Mirvac has been at the forefront of the Australian development and
construction industry, recognised by our peers through more than 700 industry awards and by our
customers who have rewarded our unrelenting commitment to quality and care with their
Understanding that the customer is at the heart of our success, we have never been tempted to cut corners or compromise on the quality of materials we use, nor the people we employ.
Our reputation for quality has not been earned overnight but over many decades in which we have delivered on our purpose, to reimagine urban life, guided by The Mirvac Difference.
The Mirvac Difference is your assurance that when buying a Mirvac home, you will enjoy peace of mind, dealing with a company that is accountable, responsible, and will always do the right thing by its customers.
This is our legacy.
We look outside the home to see what we can do to enhance life inside the home, creating communities fit for the future, where families can spend more time together, and live and grow in nurturing surroundings that promote health and happiness. Our purpose defines, drives and inspires us, and inspires our customers too.
QUALITY & CARE
Mirvac enjoys an extraordinary level of customer loyalty, not by chance but by adhering to our four guiding principles; we listen and learn from our customers; we test and re-test our products, materials and layouts until we are 100% satisfied; we always strive to design and build better designs; and we stay with our customers until long after the sale is complete.
As a Mirvac customer you’ll come to appreciate our obsession with quality and care in every little detail. It’s what makes us different. It’s the Mirvac difference.
WE TEST & RE-TEST
It’s easy for a brand new kitchen or bathroom to look good when we hand over the keys. But life is messy and when those little accidents inevitably happen you can be assured that surfaces are easy to clean, standing up to the test of everyday challenges, and still looking good in 10 years’ time. And it doesn’t begin and end in the kitchen. We are constantly testing our designs for acoustics, durability and liveability.
WE LISTEN AND LEARN
It is our customers who continually inspire us, challenging us to rise to new challenges. It begins with your first encounter with Mirvac, continues through the sales experience and long after settlement. Your feedback helps us to achieve our goal and forms a vital part of our internal review process where we interrogate our designs, testing and refining them until they are the best they can be.
Designed by Mirvac, inspired by you.
WE DESIGN AND BUILD BETTER DESIGNS
It surprises many to learn that more than 70 per cent of what affects the quality of your home happens out of sight, behind the walls, and that’s why trust and reputation is such an important factor in buying real estate.
There are literally hundreds of little details we include to make living in a Mirvac home a special experience. Like clever out-of-sight solutions for network hubs that allow total technology mobility, or high-performance features that exceed minimum requirements to deliver greater energy efficiency. We’re always looking for new and innovative ways to reduce our customers’ on-going living costs with low energy LED lighting, design and orientation that optimises natural heating and cooling, and water and energy efficient fixtures and appliances.
We’re right at the forefront of solar technologies but we don’t use our customers as guinea pigs – unless they’ve signed up to one of our Living Labs.
WE CARE ABOUT SALES AND BEYOND
When a customer buys from Mirvac it is often one of the biggest investment decisions of their lifetime, a contract of trust that we take very seriously. The Mirvac brand has an enduring value that has stood the test of time. Even today, apartments that we built as a fledgling company are still being advertised as Mirvac designed and built, by the owners and agents who recognise the value of our name. It makes us incredibly proud to see properties advertised as “flagship Mirvac-designed building - one owner in 35 years”.
That’s a legacy we’re more than happy to own.